Boat Booking Terms and Conditions

Durham City Scuba Boat Booking Terms and Conditions :-

Please read these Terms and Conditions and the Disclaimer very carefully because they will apply to your contract with us for every confirmed booking that you make. For the purposes of these Terms and Conditions only, Durham City Scuba the Designated Boat Operator and, “You” and “Your” mean you, the customer.

Before the Trip:-

The nominated Durham City Scuba representative for the trip will be advised to contact the skipper of the boat trip after 18:00 on the day before the boat’s scheduled departure. This is to confirm that the forecast weather conditions are suitable for the trip. You are advised to check Durham City Scuba’s Facebook page site the night before any boat trips for any cancellation or amendment advice. Or feel free to ring or text us on 07904633391.

Payment :-

Full payment is taken on the day before the boat sails and is payable only by cash or BACS to Durham City Scuba.

However, each diver must ensure that if they join the trip they are responsible for making the payment even if they are unable to attend in advance of the scheduled trip. Or find a suitable person to replace them on the trip.

Cancellation by You:-

Where a cancellation is received less than 48 hours before the date of the dive, the payment will still be required. Cancellations by you before this date will still leave you responsible for the full balance of the spaces you have booked on the boat. If the dive takes place but you arrive late on the day or elect not to dive or go out, no refund will be given. You may elect to allow someone else to replace you on the dive providing they hold the required qualification.

Cancellation by Us :-

Durham City Scuba & the Designated Boat Operator boat will operate on a minimum numbers required for a dive to take place.

Even if you have booked on a boat, this minimum number has to be reached for the trip to take place.
For example, you may book the first two spaces. We will do our best to fill the remaining spaces. If this is not possible, the skipper may revise his trip plan and/or cancel the dive. In this case you will not be charged or you may be given an option for another dive site, time or date.
If Durham City Scuba or the Designated Boat Operator cancel the trip because you and/or any of your group are considered, in our reasonable opinion, to be unfit to sail or not ready to sail at the scheduled departure time you will be liable for the full cost of the trip.

Weather & Boats:-

Diving is weather and tide dependent. We reserve the right to change dive sites or departure times according to weather and operational requirements. On occasions due to sea, weather or safety considerations, boat operators may cancel the trip with minimum notice. In this instance your payment will be refunded.
Your booking is accepted on the understanding that if you have booked for a specific site and the weather does not permit diving that location but an alternative site is derivable, then the dive will take place at the best available alternative. We will take into account where possible depth requirements in respect of divers’ abilities and prepared gas mixes. Technical divers must understand that if we are able to dive to a similar depth and wreck site, we expect bookings to be honored. Any price difference in your favor will be refunded.
On rare occasions, on arrival at a dive site, poor surface visibility (fog) etc means that diving cannot take place safely. In such cases, customers will be liable for 50% the cost of the dive. The designated Boat operator will bear a loss on the other 50%.

Responsibility :-

You are responsible for the conduct of your own dive, and for ensuring that you are trained, dived up and equipped for the dive site and that your equipment is safely stored on the boat. Practically all divers require an SMB or delayed SMB, whistle, dive computer and knife. If in doubt, please ask your skipper or the Designated Boat Operator.

Boats will not wait for passengers, so ensure that you allow yourself sufficient time to get ready and have your cylinders filled.

Check-in and Boarding :-

On arrival please check in with skipper to confirm your diving and boarding arrangements at least 30 minutes before your dive departs. You need to be ready to board the boat at least 15 minutes before the published departure time.

The Diving at Work Regulations 1997 :-

You will not appoint us or our employees, agents and sub-contractors as Diving Supervisors under the above regulations in any circumstances unless we agree otherwise in writing.

Data Protection Act :-

We will keep on record personal data that you provide to us. We will use that data for the purpose of complying with our obligations to you and communicating with you from time to time. We will only use the data for those purposes.

Disclaimer:-

All divers or parties will be required to sign a copy of the following disclaimer before boarding the boat. All references to “Durham City Scuba” & the Designated Boat Operator in this section shall include Durham City Scuba & The Designated Boat operator employees, agents and sub-contractors.



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